We collaborate with you to identify your business needs, assist in implementation or define and improve the processes in your organisation. Typically the first step in any work is to carry out an audit or investigatory session to identify where you are currently at. Based on this an action programme for implementation of your objectives can be developed – be it a new ISO management system, integration of another ISO management system element, ensuring regulatory compliance or identifying opportunities for improvement.
Scoping and analysis
We will work closely with you to define your goals and objectives and identify any obstacles as well as opportunities. We have unparalleled knowledge of standards-based ISO management systems and combine this with our training expertise to create the right solution for your organisation. Our expert consultants work in collaboration with the relevant people in your organization, to outline roles and responsibilities for delivering objectives, and to define how success will be measured. Together we identify the resources needed to review your existing knowledge, processes, systems and tools, in line with your goals. Our consultants set clear achievable targets and develop a specific project programme by helping you to identify relevant people and utilise their input to ensure that key skills are transferred to your organisation. We also support you in communicating your intentions to internal and external stakeholders to make sure that you have everyone you need on board to ensure the success of your improvements and for continuing growth and development.
Implementation
We employ a versatile and action-focused approach to resolve your opportunities and always aim to deliver a real return on investment with minimum disruption to the day-to-day running of your organisation. You choose the particular recommendations or aspects of our programme that you wish to implement and we are on-hand to advise or deliver the actions that you believe would be most beneficial.
Continuous improvement
Our consultants work closely with your team to help you embed the skills and processes required for your business and set you on the road to self-sufficient continuous improvement. We provide you with a comprehensive review of projects implemented, and the resulting benefits to your organisation to demonstrate the return on your investment so far. We then help you establish a process for continuous improvement to generate sustainable business growth.
Decide what’s best for you
We provide a flexible and transparent approach and costing with an overall aim to deliver change that provides a tangible value-added return on investment whilst generating the minimum of disruption. Depending on your needs you can take your pick from any of the services listed below or if you prefer take a more independent approach where we provide a consultant and tailored training courses to provide advisory support and coaching and mentoring for key personnel in your organisation.